VELARINE ONLINE COACHING

Terms of Service

Online Coaching & Consultation Programs
Provider: Digital Wellness Fit LLC, operating under the brand Velarine.
Last updated: November 2025

1. Acceptance of these terms

By booking, purchasing or participating in any Velarine online coaching service (including consultations, assessments and training programs), you confirm that you have read, understood and agreed to these Terms of Service.

If you do not agree with any part of these terms, you must not use our services.

2. Services description

Velarine provides premium online fitness and lifestyle coaching, including:

  • 1:1 online consultations and assessments via video call.
  • Ongoing coaching and programming delivered online.
  • Educational content, recommendations and follow-up support.

Sessions are typically 45 minutes, unless otherwise specified in your plan or booking confirmation.

3. Eligibility

To use our services you must:

  • Be at least 18 years old, or have written consent from a parent/guardian.
  • Be legally able to enter into a binding contract.
  • Provide accurate personal and health information when requested.

4. Booking & program commitment

Unless otherwise stated, Velarine coaching programs are sold as a minimum commitment of three (3) months.

  • Programs are designed as a complete process, not as isolated sessions.
  • Booking a package means you agree to complete that minimum period.
  • Any exceptions or shorter plans must be explicitly agreed in writing.

Session frequency (for example, number of sessions per week or per month) will be defined in your specific plan or proposal.

5. Payments

All packages and sessions are payable in advance, before the start of the coaching period.

  • Payments are processed via the platforms and methods indicated during checkout.
  • Your booking is not confirmed until payment has been successfully received.
  • Any additional services or upgrades must be paid before they are delivered.
Refunds: unless otherwise stated in writing, all payments for coaching and consultations are non-refundable once the program or first session has started, except where required by applicable law.

6. Cancellations & rescheduling

We respect your time and expect the same in return. For 1:1 sessions:

  • You must cancel or reschedule with at least 24 hours’ notice before the scheduled start time.
  • Cancellations or rescheduling requests made with less than 24 hours’ notice may result in the session being charged in full and counted as used.
  • If you do not show up, or arrive too late to reasonably complete the session, the session may be considered forfeited.

If your coach needs to cancel or reschedule, we will do our best to provide as much notice as possible and to offer an alternative slot.

7. Punctuality & session duration

Sessions are scheduled at specific times. It is your responsibility to connect on time.

  • Standard session duration is 45 minutes, starting at the scheduled time.
  • If you join late, the session will still end at the original finishing time.
  • Lost time due to late arrival is not added to the end of the session.

8. Recordings & confidentiality

Some sessions may be recorded (audio and/or video) for quality, review and coaching purposes, or to provide you with a replay.

  • Recordings are used only by Velarine and its coaches for internal purposes.
  • We do not publish or share your sessions publicly without your explicit consent.
  • You must not share, publish or distribute any session recording of your coach without written permission.

9. Health & medical disclaimer

Velarine coaches are fitness professionals, not medical doctors. Our services do not replace medical advice, diagnosis or treatment.

  • You are responsible for consulting your doctor before starting any exercise or nutrition program, especially if you have existing medical conditions, injuries or concerns.
  • You confirm that the information you share about your health is accurate and up to date.
  • You agree to stop exercising and seek medical help if you experience pain, dizziness, shortness of breath or any warning signs during training.

10. No guarantees of results

Every body and every situation is different. While Velarine uses professional methods and experience, results can never be guaranteed.

Your progress will depend on multiple factors, including: your consistency, health, stress levels, nutrition, sleep, and your adherence to the plan.

11. Client responsibilities

By using our services you agree to:

  • Follow the guidance and instructions of your coach to the best of your ability.
  • Communicate honestly about your health, injuries, fatigue and limitations.
  • Behave respectfully at all times during sessions and communication.
  • Use the materials provided solely for your personal use.

12. Intellectual property

All content provided by Velarine – including training plans, written materials, videos, designs and branding – is protected by intellectual property laws.

  • You receive a personal, non-transferable license to use the material for yourself.
  • You must not copy, resell, publish, distribute or create derivative works from our content without written per