PRIVACY & COOKIE POLICY

This Privacy & Cookie Policy explains how Digital Wellness Fit LLC (“Digital Wellness Fit”, “we”, “us”, “our”) collects, uses and protects your personal information when you visit velarine.com, book a consultation or use our Velarine online coaching services.

Velarine is a premium online training brand operated by Digital Wellness Fit LLC. By using this website, you agree to this Policy. If you do not agree, please do not use our site.

1. Who we are

Digital Wellness Fit LLC is the company behind Velarine, a boutique online training brand providing premium fitness coaching and consultations.

• Company: Digital Wellness Fit LLC
• Brand: Velarine
• Website: https://velarine.com
• Email: admin@velarine.com

2. What personal data we collect

We may collect the following categories of personal data:

• Identification and contact data – name, email address, country or city, time zone and any other contact information you choose to provide.
• Booking and coaching data – information such as your fitness goals, training history, preferences, lifestyle details and other data you share in forms or calls.
• Payment data – payments are processed by third-party providers. We do not store full card numbers on our servers. We may receive limited billing information (e.g. last 4 digits, transaction ID, country) for accounting purposes.
• Technical and usage data – IP address, browser type, device information, pages visited, time spent on pages and referring URLs, usually collected via cookies and similar technologies.
• Communication data – the content of your messages and our replies when you contact us by email, form or other channels.

3. How we use your data

We use your personal data for the following purposes:

• To provide our services – schedule and deliver consultations and coaching sessions; send confirmations, reminders and practical information related to your booking.
• To personalise your experience – understand your goals and fitness level; design and adjust your training plan.
• To communicate with you – respond to questions and support requests; send important notices about changes to services, policies or security issues.
• Marketing communicationsoptional – if you subscribe or give your consent, we may send you updates, content and offers related to Velarine. You can unsubscribe at any time by using the link in our emails or by contacting us.
• Analytics and performance – understand how visitors use our website to improve our content, design and user experience.
• Legal and security – prevent fraud and abuse; comply with legal obligations and enforce our Terms.

4. Legal bases (where required)

Because visitors may come from regions with privacy laws (for example, the EU), we rely on different legal bases depending on the situation:

• Performance of a contract (for bookings and coaching services).
• Your consent (for optional marketing emails and non-essential cookies where required).
• Legitimate interests (to maintain and improve our website, prevent abuse and communicate with you about your enquiries).
• Compliance with legal obligations (accounting, tax and legal requests).

5. Cookies and similar technologies

Our website uses cookies and similar technologies (such as pixels or local storage) to:

• Keep the site running and secure (essential cookies).
• Remember your preferences.
• Understand how visitors use the site (analytics).

Essential cookies are required for basic functions such as page navigation, security and session management and cannot be switched off in our systems.

Analytics / performance cookies help us understand how visitors use the site so we can improve the experience.

If you click “Accept all” on our cookie banner, we may use non-essential cookies as described above. If you choose “Essential only”, we will limit cookies to those strictly necessary for the website to function.

You can also control or delete cookies through your browser settings. If you block some cookies, parts of the site may not work correctly.

6. Third-party services

We may share limited personal data with trusted third parties that help us operate our business, such as:

• Scheduling tools (for example, Calendly or similar) to manage bookings.
• Video platforms (for example, Zoom or similar) to host online sessions.
• Email and marketing tools to send transactional emails, reminders and newsletters.
• Payment processors to handle payments securely.
• Analytics providers to understand website performance.

These service providers may process your personal data on our behalf and are required to protect it and use it only for the specified purposes. We do not sell your personal data.

7. International transfers

As a U.S.-based company, your data may be processed in the United States and other countries where our service providers operate. These countries may have different data-protection laws than your country of residence. We take reasonable steps to protect your data and use reputable providers that implement appropriate security measures.

8. How long we keep your data

We retain personal data only for as long as necessary to:

• Provide our services to you.
• Comply with legal and accounting obligations.
• Resolve disputes and enforce our agreements.

When data is no longer needed, we will delete or anonymize it.

9. Your rights and choices

Depending on your location, you may have some or all of the following rights:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, in certain circumstances.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent (for example, marketing emails).

To exercise your rights, please contact us at admin@velarine.com. We may need to verify your identity before responding.

10. Children’s privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. Security

We use reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to this Policy

We may update this Privacy & Cookie Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Significant changes may be communicated by email or by a notice on the website.

13. Contact us

If you have any questions about this Policy or how we handle your personal data, please contact us at:

• Email: admin@velarine.com
• Company: Digital Wellness Fit LLC

This Policy is intended to provide a clear and simple overview of how Digital Wellness Fit handles personal data and cookies for the Velarine brand. For specific legal advice, please consult a qualified professional in your jurisdiction.